Terms and Conditions

Welcome to the Terms and Conditions page for Allen HydroHelp, your trusted local water damage restoration company based in Allen, Texas. By accessing our website, allenwaterdamagerestoration.com, and utilizing our services, you agree to comply with and be bound by these terms. Please read this document carefully, as it governs your use of our services and website.

1. Acceptance of Terms

1.1 Binding Agreement

By engaging with Allen HydroHelp, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services or website.

1.2 Modifications

Allen HydroHelp reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the new terms.

2. Services Offered

2.1 Description of Services

Allen HydroHelp provides comprehensive water damage restoration services, including but not limited to:

• Water extraction
• Structural drying
• Mold remediation
• Sewage cleanup
• Storm damage restoration

2.2 Service Area

Our primary service area includes Allen, Texas, and the surrounding communities. For a complete list of the areas we serve, please visit our website or contact us directly.

3. Client Responsibilities

3.1 Providing Accurate Information

Clients must provide accurate and complete information when requesting our services. This includes details about the water damage situation, the property’s location, and any other relevant information that may affect the restoration process.

3.2 Access to Property

Clients must ensure that Allen HydroHelp has unobstructed access to the property where services will be rendered. This includes granting access to all necessary areas for assessment and restoration.

4. Payment Terms

4.1 Pricing

All pricing for services will be discussed and agreed upon before any work begins. Clients will receive a detailed estimate that outlines the scope of work and associated costs.

4.2 Payment Methods

Payments can be made via credit card, debit card, cash, or bank transfer. Payment is due upon completion of services unless otherwise agreed upon in writing.

4.3 Late Payments

Any payments not received within 30 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.

5. Liability Limitations

5.1 Scope of Liability

Allen HydroHelp shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or any delays in service. Our total liability for any claims arising out of the use of our services shall not exceed the total amount paid for the specific service that caused the claim.

5.2 No Guarantees

While we strive to provide high-quality services, we cannot guarantee specific results. Water damage restoration can be unpredictable, and outcomes may vary based on the extent of damage and other factors.

6. Warranty Disclaimer

6.1 Service Warranty

Allen HydroHelp offers a warranty for our restoration services, which covers defects in workmanship for a period of 30 days after completion. This warranty does not cover damages caused by external factors, such as further water intrusion or improper maintenance.

6.2 Equipment and Materials

Any equipment or materials supplied by Allen HydroHelp are subject to the manufacturer’s warranty. Clients must address any concerns regarding equipment or materials directly with the manufacturer.

7. Termination of Services

7.1 Client Termination

Clients may terminate services at any time by providing written notice to Allen HydroHelp. In such cases, clients will be responsible for payment for all services rendered up to the termination date.

7.2 Company Termination

Allen HydroHelp reserves the right to terminate services immediately if the client breaches any terms of this agreement or engages in inappropriate behavior that jeopardizes the safety of our employees.

8. Confidentiality

8.1 Client Information

Allen HydroHelp respects the privacy of our clients. We will not disclose any personal information provided by clients to third parties without consent, except as required by law.

8.2 Confidentiality of Work

All assessments and work performed by Allen HydroHelp will be kept confidential. Clients may be asked for permission to use their property for promotional purposes, but this will only be done with explicit consent.

9. Governing Law

9.1 Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from these terms shall be resolved in the courts of Collin County, Texas.

9.2 Compliance with Laws

Clients are responsible for complying with all local, state, and federal laws in connection with the use of our services. Allen HydroHelp will not be liable for any violations of laws by clients.

10. Miscellaneous Provisions

10.1 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.2 Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Allen HydroHelp regarding the use of our services and supersede any prior agreements or understandings.

10.3 Waiver

Failure to enforce any right or provision of these Terms and Conditions shall not be deemed a waiver of such right or provision.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Allen HydroHelp
705 N Greenville Ave #100, Allen, TX 75002, United States
Website: allenwaterdamagerestoration.com

Conclusion

Thank you for choosing Allen HydroHelp for your water damage restoration needs. We are committed to providing excellent service and appreciate your trust in us. By adhering to these Terms and Conditions, we can ensure a positive experience for both our clients and our team.