Certified Water Damage Restoration Specialists





Possible causes of this issue
Water damage can stem from a wide range of causes, and the severity often depends on both the source and how long the water is left unaddressed. A clean water leak from a broken supply line may initially seem harmless, but if it’s allowed to linger, it can escalate from Category 1 to Category 2 or even Category 3 contamination. This means even a minor plumbing failure can evolve into a serious health risk if not treated promptly.
On the other hand, damage from overflowing toilets, sewage backups, or stormwater intrusion often falls into the most hazardous classification right from the start. These situations involve high levels of bacteria, viruses, or other pathogens and can cause harm to both the structure and anyone exposed. The speed and quality of your response—especially identifying what type of water you’re dealing with—can make all the difference in how severe the long-term impact will be. That’s why classification is such a crucial first step.
How We Can Fix That
Once our experts arrive, we begin by assessing the category and class of the water damage. This includes identifying the source, checking for signs of contamination, and evaluating how extensively water has infiltrated materials like drywall, carpet, insulation, and wood framing. Using moisture meters, thermal cameras, and visual inspection, we establish a clear map of the affected areas and determine whether the damage is limited to surface-level or has reached structural elements.
From there, we tailor the cleanup and drying plan to the classification we’ve identified. For Category 1 clean water, the focus is on fast extraction and thorough drying. If it’s Category 2 or 3, we bring in antimicrobial treatments, HEPA filtration, and protective measures to prevent health hazards and cross-contamination. Our job is to handle each situation with precision, ensuring the space is properly disinfected, fully dried, and safe to occupy again. By aligning the restoration with the damage classification, we minimize risks and avoid unnecessary repairs.
Why We Are the Best in That Case
Our team is trained and certified in water damage inspection, classification, and mitigation, giving us a strong edge when it comes to handling any situation with confidence and accuracy. We don’t rely on assumptions—we rely on real data, standards, and years of experience. Our deep understanding of the IICRC classification system allows us to make smart decisions quickly, helping our clients save both time and money during an already stressful time.
What makes us stand out is not just our technical knowledge, but our commitment to treating your home or business with care. From the moment we arrive, we’re focused on your safety and peace of mind. We walk you through the classification process so you understand exactly what we’re seeing and what needs to happen next. Whether it’s a minor leak or a major contaminated water intrusion, our team in Allen has the tools and expertise to respond fast—and restore your property the right way.
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We Offer 5 Star Water Remediation Services
People Say The Nicest Things
Janice Archer
Andrea Gonzalez
Ted Conway
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am